Secure messaging, photos and videos helps families breathe easier and increases staff productivity.
Serenity Engage is a HIPAA-compliant messaging app for senior care. We bring care providers, and family together on a single platform.
When care teams and family work together, our seniors have less isolation and depression, and increased quality of life.
And isn’t that the goal? Let’s enjoy our loved ones and appreciate the care teams who help.
What can Serenity do for you?
Using HIPAA-compliant Serenity Engage, our customers tell us they:
- Save 8-10 hours/week by streamlining communication among staff, and with families
- Save a minimum of $53k in annual savings
- Have more inquiries due to increased referrals and happier families
All of this boils down to better quality of care for those we serve.
Engage All Stakeholders
Collaboration requires communication between everyone involved in the senior’s care. That often includes staff, key family members, doctors, physical therapists, occupational therapists, caregivers, and others.
At Serenity, we bring collaboration to a single platform that is fully secure and HIPAA-compliant. Better stakeholder engagement reduces isolation and depression – a main goal of the Serenity team.
Strengthen Family & Care Team Relationships
Families need to know they selected the right community for their parent. The quality of their parents’ lives depend on it. Facilities strive to be the best of the best. Providing insights, information and collaboration is crucial to developing and growing trust, which is key to this relationship.
All In A Secure, Intuitive App
Designed for millennials to baby boomers, Serenity is crafted to be intuitive and operates like modern apps we all use every day. This makes on-boarding a snap!
Built from the ground up with security and data privacy at the forefront, Serenity truly gives families and communities peace of mind.
Build trust, rapport, and a true care partnership between care teams and family with mobile messaging.
Family quickly and easily see what activities and events are happening at the community.
Family is encouraged to share their appreciation with care staff as they go above and beyond.
Broadcast community announcements to families, including community news, education, and events.
Provide real-time feedback with surveys that help facilities improve and manage Net Promoter Scores.
Keep everyone on the same page with a single post, eliminating wasted time and unnecessary confusion.