Senior Care Communication and Collaboration
Where Care Teams and Families Connect
Communication at the heart of EVERYTHING.
Home
Secure messaging, photos and videos helps families breathe easier and increases staff productivity.
Serenity Engage is a HIPAA-compliant messaging app for senior care. We bring care providers, and family together on a single platform.
When care teams and family work together, our seniors have less isolation and depression, and increased quality of life.
And isn’t that the goal? Let’s enjoy our loved ones and appreciate the care teams who help.
Just in time for the holidays!
Now you can take and post videos in HIPAA-compliant Serenity Engage. Our customers tell us they will use this to:
- Christmas Sing-Alongs. “Specifically 12 days of Christmas is already in the works.”
- Whacky Wednesday. “Laughter is the best medicine.”
- Staff Encouragement. “Nothing ‘speaks’ like a real voice and smile when we can’t get together. A warm leadership message will go a long way in our Announcement channel.”
- Resident Smiles. “Blowing kisses to their families, sending hugs and kisses, opening gifts from their families.”
- Music Therapy. “Sessions with Families will be key!”
Engage All Stakeholders
Collaboration requires communication between everyone involved in the senior’s care. That often includes staff, key family members, doctors, physical therapists, occupational therapists, caregivers, and others.
At Serenity, we bring collaboration to a single platform that is fully secure and HIPAA-compliant. Better stakeholder engagement reduces isolation and depression – a main goal of the Serenity team.
Strengthen Family & Care Team Relationships
Families need to know they selected the right community for their parent. The quality of their parents’ lives depend on it. Facilities strive to be the best of the best. Providing insights, information and collaboration is crucial to developing and growing trust, which is key to this relationship.
All In A Secure, Intuitive App
Designed for millennials to baby boomers, Serenity is crafted to be intuitive and operates like modern apps we all use every day. This makes on-boarding a snap!
Built from the ground up with security and data privacy at the forefront, Serenity truly gives families and communities peace of mind.
Modern & Flexible
Collaboration and communication shouldn't be hard. So we fixed it.
Collaboration
Build trust, rapport, and a true care partnership between care teams and family with mobile messaging.
Activities
Family quickly and easily see what activities and events are happening at the community.
Caregiver Kudos
Family is encouraged to share their appreciation with care staff as they go above and beyond.
Announcements
Broadcast community announcements to families, including community news, education, and events.
Surveys
Provide real-time feedback with surveys that help facilities improve and manage Net Promoter Scores.
Up-To-Date
Keep everyone on the same page with a single post, eliminating wasted time and unnecessary confusion.