WEBINAR - Building Trust: Staff & Family Communication In The First 14-Days
Learn about this research-based roadmap to build trusted relationships in senior care that create better care, increase census, and reduce family anxiety.
To increase move-ins, families must feel confident that they will have insight into their loved one’s care. This was a problem pre-COVID-19, and is now an urgent and serious issue.
Working with the Mavericks of Senior Living, we brought together a group of people across roles in senior care, including family members and older adults. Together they created a roadmap for communication in the first 14-days of care. This research-based roadmap has produced EXTRAORDINARY BENEFITS for EVERYONE involved.
Recent research shows:
- 72% of care staff want a tech platform to streamline communication with families
- Half of all families of long-term care residents feel they do not get enough information about their loved one
- 80% of families say they would select a provider based on their ability to communicate in a timely manner