Intuitive collaboration, scheduling and education - right at your fingertips!
Boost Operational Efficiency
Our modern user interface is one of the many things that sets us apart. Serenity makes it easy to collaborate with family which reduces time, miscommunications, and potential mistakes. Streamlined communication increases efficiency and customer satisfaction. On-boarding is quick and simple because the interface is intuitive and exactly what your team expects from a contemporary app.
Attract More Residents
You will have the competitive edge when families search for the right place for mom or dad. Now you can offer unprecedented levels of family collaboration and communication. Family caregivers don't stop tending to their parents lives once they are under your care. Give them information and insight at their fingertips and you'll make everyone's lives easier.
Improve Caregiver Retention
Your team works hard. Our job is to make it easier. And to let them know how much they are appreciated. Serenity invites family to recognize your care team for their amazing care - for example when they share Special Moment stories or photos with the family. We believe this builds strong relationships and helps retain your top talent.
Increase Net Promoter Score
We all know customer experience has a direct impact on occupancy. Residents and families talk to friends, neighbors, and relatives about their experience. Elevate their conversations about your community by encouraging collaboration, proactively sharing information, providing education, asking for feedback, and more.
Serenity Works on All Devices
Serenity is a modern enterprise application that works on mobile devices, tablets, laptops, and kiosks. So no matter where you are, you have exactly what you need.
Quality of life is impacted by many things. Actively engaging the family in the life of the resident has been proven to have a positive effect on depression, mood and desire to stay active.
Increase Family Satisfaction
Each family member has a different level to which they'd like to be involved in the care of their loved one. Now you can give them the tools to easily be as involved as they'd like without adding extra work for your staff.
Ensure Data Privacy
Serenity takes data privacy and security very seriously. We are HIPAA-compliant, and encrypt data at rest and in transit. We provide HIPAA Business Associate Agreements.
Integrate Existing Systems
Serenity integrates with PointClickCare allowing you to sync resident profile information and more. We believe in making life easy, and we will integrate with any system that provides an API.