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For Hospice Providers

Communication is the heart of EVERYTHING.

Easy-to-use HIPAA-compliant messaging platform that:

Improves CAHPS scores  •  Increases productivity  •  Creates happier families  •  Drives revenue

Hospice eBook Cover

eBook: Family & Hospice Communication In The First 2 Weeks

Hospice is often misunderstood and overwhelming for family, leaving providers with the task of educating family while building a trusted partnership quickly. In today’s world, 78% of families want a hospice that enables instant communication.  

Hospice providers using this roadmap see:

  • Increased CAHPS scores
  • Savings up to 3 hours/week for staff
  • Ability to establish trusted relationships with family quickly
  • Improved  quality of care

This researched-based eBook was collaboratively created by people all across hospice care, including family members and older adults.

“Serenity Engage is a game changer. We saw a $53k return on investment. More importantly, it gives our team more time to care for those we serve.”

Jenna Girton

Jenna Girton, President
Dignity Hospice

 

Watch Your Scores Improve

Families depend on you during this difficult time.

Now you can keep consistent communication and create better boundaries. Even if family isn’t local, or if you have staff turnover.

Your team will be more productive, and will never give out their personal phone number again.

Find out how you can immediately increase family survey results, and your revenue!

Keep Families Connected

Whether family lives next door or across the globe, they now have insight into the extraordinary care your hospice care team is providing. Help them stay connected wherever they are, and they’ll be your biggest fans.

Worried adult daughter traveling
Heart in hands

Collaborate With The Entire Care Team

When families know what’s going on, they don’t make up what might be happening. 

Now families know when the in-house doctor visits, whether there has been a behavior change, and what services are being provided. And they can collaborate with the whole care team to improve comfort care, and save time, frustration, and anxiety.

Modern & Flexible

Collaboration and communication shouldn't be hard. So we fixed it.

Communication

Secure messaging for family and care team communication.

Pinned Messages

Anyone can pin messages to quickly filter important content.

Caregiver Kudos

Family shares appreciation for those caring for their loved one.

Serenity screen shot

Special Moments

Help family rest easy with photos of their loved one as appropriate.

Announcements

Share news, education, and helpful articles with family.

Team Alignment

Communicate across organizations to ensure care team alignment.

Ready for Serenity?